ERGOMODELS Privacy Policy

Privacy Policy

At ERGOMODELS we respect your privacy.
We only collect the minimum information necessary to process your orders, provide support, and improve our website.
We never sell or rent your personal data.
This Privacy Policy explains in detail how your information is collected, used, and protected.

Introduction

ERGOMODELS (hereinafter “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains the types of personal information we may collect when you visit the ERGOMODELS website (hereinafter the “Website”) and how we may use that information. We are dedicated to ensuring that all personal information collected is used in accordance with applicable data protection laws.

This policy, together with our terms and conditions and any referenced documents, sets out the basis on which we collect and process personal data. By using our services and visiting our Website, you agree to the practices described in this Privacy Policy.

For the purposes of the General Data Protection Regulation (2016/679) (the GDPR), the data controller is ERGOMODELS. You can contact us at:

Data Protection

When you visit our Website, certain technical details (such as date, time, and pages accessed) may be stored on our server. This information does not involve analysis of personal data (e.g., name, address, or e-mail address) unless you voluntarily provide it. Any personal data collected will only be processed with your prior consent and will not be shared with third parties without your explicit permission.

Please note that data transmission over the Internet (e.g., via e-mail) may pose security risks. While we strive to protect your data, we cannot guarantee absolute security against third-party access. The use of published contact details for unsolicited advertising is strictly prohibited.

Collection of Information

We collect personal information only when you voluntarily provide it through our Website. Specifically, we may collect:

  • Technical Information: IP address, login details, browser type and version, time zone setting, browser plug-ins, operating system, and platform.

  • Usage Information: Clickstream data, products viewed, page response times, download errors, duration of visits, page interactions (scrolling, clicks, mouse-overs), and navigation methods.

  • Traffic Data: Volume of traffic, resources accessed, and related analytics.

We may also receive information about you from trusted third parties (e.g., business partners, analytics providers, or payment processors).

Use of Information

We use the information we collect to:

  • Process and deliver your digital sewing pattern orders.

  • Provide customer support.

  • Administer and improve our Website.

  • Conduct troubleshooting, research, and testing.

  • Measure the effectiveness of advertising and provide relevant recommendations.

Cookies

Cookies are small files placed on your device that help us analyze traffic and improve your browsing experience.

We use cookies to:

  • Track Website usage and identify popular pages.

  • Analyze visitor behavior for improvements.

  • Tailor services to customer needs.

You can choose to accept or decline cookies in your browser settings. Please note that disabling cookies may limit some functionality of the Website.

Your Rights (GDPR)

Under data protection law, you have the following rights:

  • Access your personal data.

  • Rectify inaccurate data.

  • Erase your data (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at info@ergomodels.com.

Contact and Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

For questions, concerns, or complaints about this Privacy Policy or our handling of personal data, please contact us at:

  • Email: info@ergomodels.com

  • Tel: +30 6947 793047 (For Greek & Russian)

  • Tel: +30 6984 881593 (For English)

If you are unsatisfied with our response, you may also raise your concern with the Information Commissioner’s Office (ICO) or the relevant Data Protection Authority in your jurisdiction.

Last Updated: October 4, 2025