Shipping policy

Shipping Policy

All products sold on our website are digital sewing patterns (PDF, DXF, A0 Copyshop, etc.).

• No physical items are shipped.
• After payment, you will receive an instant download link directly on the checkout page and by email.
• The files are available for immediate use and can be downloaded multiple times.
• Delivery is considered complete once the digital files are successfully provided.

If you experience any issues accessing your files, please contact us at info@ergomodels.com and we will resend the files.

Last Updated: October 4, 2025